Unpaid invoices, recurring delays, commercial disputes: a structured reminder process that preserves the business relationship and speeds up payment, before any legal action.
Every case follows a written plan, approved with you. Disputes are investigated in parallel so that sound cases are not held up.
Three rules that structure every B2B amicable mandate.
Challenged purchase order, partial delivery, expected credit note: every blocker is qualified and sent back to the creditor with a recommendation before any further reminder.
Instalment plans are sized on the debtor's actual cash flow and monitored instalment by instalment, with immediate follow-up on any missed payment.
Your debtors are often still your customers. Exchanges remain courteous and factual, to preserve the business relationship.
Formats are set in the mandate agreement and integrated into your tools from day one.
Every contact, promise and payment, case by case.
Collections file ready for your ERP.
Rates by segment, disputes, action plan.
Unrecovered cases, with the reason and supporting documents.
Entrust a sample of 5,000 to 20,000 cases for 90 days. Results are measured against your current provider, on identical segments.